Educational and public programming is a key function of almost all museums and cultural heritage sites. What motivates visitors—of all ages—to learn in a museum setting? What kinds of learning experiences can museums offer that are different from traditional educational settings, and how do they complement each other? How can museum staff ensure every visitor learns from their museum experience?  This course will explore the theoretical background and practical application of communication and learning in museums, so that students will be able to apply this knowledge in designing, delivering, and evaluating their own programs in the future. They will learn key skills in museum ‘teaching’ and have the opportunity to develop and experiment with new programming strategies during class time, through project work, and on museum visits. Different techniques and media for delivering education and public programs will be explored, including objects, text, design, interactivity, and various forms of technology such as the online experiences, mobile applications, and social media. Students will learn to devise visitor studies and evaluation techniques for audience research, in order to assess if a program is meeting its objectives and encouraging human development and lifelong learning